Refund policy

Return & Refund Policy

At [Maxway], we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, our return and refund policy is outlined below.

1. Return Eligibility
 • Items must be returned within 30–40 days from the date of purchase.
 • Products must be unused, in original condition, and in their original packaging.
 • Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items

The following items are not eligible for return or refund:
 • Opened or used accessories (e.g., earphones, chargers, screen protectors)
 • Items damaged due to misuse or improper handling
 • Clearance or final sale items

3. Defective or Damaged Products

If you receive a defective or damaged item:
 • Please contact us within 48 hours of receiving the product.
 • We will offer a replacement or full refund after inspection.

4. Refund Process
 • Once your return is received and inspected, you will be notified of the approval status.
 • Approved refunds will be processed within 5–13 business days.
 • Refunds will be issued via the original payment method.

5. Exchange Policy
 • Exchanges are allowed for defective or incorrect items only.
 • If you wish to exchange a product, please contact our support team.

6. Shipping Costs
 • Customers are responsible for return shipping costs unless the item is defective or incorrect.
 • Original shipping charges are non-refundable.

7. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:
 • Phone: [+971557934412]
 • Email: [mukarramovsaid222@gmail.com]